Effective: October 2025 • Operator: Crown Booth Ltd (UK) • Parent Company: Crown Booth Company (Delaware C-Corp, USA) • Contact: privacy@crownbooth.com
1. Purpose
We collect and process personal data to operate recording booths, manage bookings, enable “Push to DSPs”, provide support, and improve user experience.
2. Data We Collect
| Category | Examples |
|---|---|
| Identity | Name, email, phone |
| Payment | Processed by Stripe; Crown Booth does not store card numbers |
| Audio & Metadata | Recordings, ISRC/credits, artwork, delivery preferences |
| Technical | IP, device/browser info, logs, cookies/analytics |
3. How We Use Data
- Operate and secure accounts, bookings, and booths
- Store and deliver recordings, including to chosen distribution partners
- Comply with legal obligations (tax, copyright, safety)
- Analyse performance and improve Services
We do not sell personal data.
4. Cross-Border Transfers
Crown Booth Ltd (UK) may share limited personal data with its parent, Crown Booth Company (a Delaware C-Corp in the United States), and with service providers located outside the UK/EU (e.g., for support or analytics). Where such transfers occur, we implement appropriate safeguards such as UK International Data Transfer Addendum (IDTA) or EU Standard Contractual Clauses (SCCs), plus additional technical and organisational measures.
5. Storage & Retention
Data is primarily stored in the UK/EU. Typical retention: audio files 90 days post-delivery (unless extended by you); booking/payment records 6 years; logs and analytics 13 months.
6. Your Rights
You may access, rectify, erase, restrict, or port your data, and withdraw consent where applicable. Contact privacy@crownbooth.com.
7. Cookies
See our Cookie Policy for details on essential and analytics cookies and how to opt out.
8. Processors
We use GDPR-compliant providers including Stripe (payments), Google Cloud (storage), and Twilio (communications). Sub-processors may change; material changes will be posted here.
9. ICO Registration
Crown Booth Ltd is registered with the UK Information Commissioner’s Office as a data controller.
10. Contact
Questions or concerns? privacy@crownbooth.com
