Version 1.1
Effective date: 13 October 2025
Last updated: 13 October 2025
This policy explains how copyright and related rights claims are handled on Crown Booth’s websites, apps, recording spaces, marketplace, and distribution features (the “Services”).
Operator (UK): Crown Booth Ltd, 86–90 Paul Street, London, England, United Kingdom, EC2A 4NE. Company number: 16719138.
Rights Agent / Contact: support@crownbooth.co.uk
We respect creators’ rights and the law. We also respect fair use/fair dealing and legitimate user uploads. We balance these by following a clear notice–counter notice process and by acting against repeat infringers.
1) Scope
This Policy covers:
- Copyright & related rights (sound recordings, musical works, lyrics, audiovisual works, artwork, photographs, choreography, etc.).
- Neighbouring rights (performers, producers of phonograms, broadcasters) where applicable.
- Trademarks and personality/privacy rights may be reported via this process; different standards apply (see §10).
It applies to Content uploaded or recorded through the Services and, where you opt in, to content distributed to third‑party platforms by Crown Booth.
2) What you should do before reporting
- Check your rights: You must own or be authorised to enforce the rights in the territories claimed. For collaborations, verify splits and label/publisher approvals.
- Identify the exact material: Provide links, ISRC/ISWC/UPC, project IDs, and timestamps if only a portion is claimed.
- Consider exceptions: Some uses may be lawful under fair dealing/fair use, quotation, parody, criticism/review, or other exceptions.
- Try contacting the uploader (optional) where appropriate to resolve misunderstandings quickly.
3) How to submit a takedown notice
Email support@crownbooth.co.uk with subject “Copyright Notice” and include all items in §4. We accept notices from rights‑holders or authorised agents. We may ask for proof of authority.
For material distributed to third‑party platforms, you may also need to follow that platform’s process; we will cooperate with valid requests.
4) Required contents of a notice
Your notice must include:
- Your identity & authority — full legal name, company (if any), role, email, and a statement that you own or are authorised to act for the rights‑holder.
- Work(s) claimed — titles and identifiers (e.g., ISRC/ISWC/UPC), or a representative list if many works at a single location.
- Location of infringing material — direct links/URLs in Crown Booth, project IDs, and for distribution claims, the DSP links if available. Include timestamps for partial claims.
- Territories & rights — e.g., worldwide or specific countries; master and/or publishing rights; exclusive or non‑exclusive.
- Good‑faith statement — that you have a good‑faith belief the use is not authorised by the rights‑holder, its agent, or the law.
- Accuracy & authority statement — that the information is accurate and you are authorised to act for the rights‑holder.
- Signature — typed or electronic signature of the rights‑holder or authorised agent.
Incomplete notices may be rejected or delayed.
5) What we do when we receive a notice
- Prompt review: We review for completeness and clarity.
- Action: We may remove or disable access to the material, limit downloads, geo‑block territories, or suspend distribution while we notify the uploader.
- Notify uploader: We forward the notice (redacting personal contact details where appropriate) and provide options to remove, accept, or file a counter notice.
- Preserve evidence: We log internal IDs, hashes, and timestamps and may retain a copy for legal purposes.
- Downstream coordination: For distributed content, we notify distribution partners and affected platforms.
6) Counter notice (if you believe the removal was a mistake)
If you are the uploader and believe the material was removed in error or you have authorisation, email support@crownbooth.co.uk with subject “Counter Notice” including:
- Your identity — full legal name, account email, and relationship to the work.
- Material at issue — links/IDs and a description of why you believe the claim is mistaken (e.g., licence, ownership, fair dealing, public domain).
- Consent to contact — permission for us to share your counter notice with the claimant.
- Statements — that you have a good‑faith belief the material was removed or disabled due to mistake or misidentification, and that the information is accurate.
- Signature — typed or electronic.
We may restore access if: (a) the claimant withdraws; (b) the parties resolve; or (c) we determine the notice was invalid or insufficient. For distribution, restoration may depend on third‑party platform timelines.
7) Repeat infringers & account actions
We may, in appropriate circumstances, suspend or terminate accounts of users who are the subject of repeated valid notices. We also may block re‑uploads (via hashing/fingerprinting), disable features (e.g., downloads), or require additional rights documentation before future uploads.
8) Misrepresentation & abuse
Submitting false, misleading, or bad‑faith notices or counter notices may result in account actions and potential legal consequences. Do not use this process to harass competitors or suppress lawful content.
9) Monetisation holds & payouts
If a notice affects monetised or distributed content, we may hold payouts related to the disputed material until the matter is resolved. Following resolution, we will release or reallocate amounts as appropriate (subject to platform rules and our Artist Upload Licence & Consent).
10) Other rights: trademark, privacy, personality
- Trademarks: Report confusing use of marks (name/logo) by emailing support@crownbooth.co.uk with your registration or evidence of rights and the specific use at issue.
- Privacy/personality: Report non‑consensual or privacy‑invasive content (e.g., doxxing, non‑consensual intimate imagery, impersonation) via support@crownbooth.co.uk; we prioritise urgent safety issues.
11) Law enforcement and court orders
We comply with valid legal process. Provide clear references (case number, court, jurisdiction) and specify the material or account sought.
12) Jurisdiction & applicable law
For UK/EEA users, this Policy and non‑contractual obligations are governed by English law. Venue is the courts of England and Wales (non‑exclusive). Users elsewhere are subject to the governing law/venue in our Terms of Service.
13) Trusted notifiers & fast lanes (pilot)
We may offer an expedited channel for verified labels, publishers, and collecting societies with strong accuracy records. Trusted status may be revoked for misuse.
14) Templates (copy/paste)
A) Takedown Notice (email to support@crownbooth.co.uk)
Subject: Copyright Notice – [Your Company / Name]
I, [full name], am the rights‑holder/authorised agent for [works]. I request removal/disablement of access to the following material:
Works claimed: [titles/ISRC/ISWC/UPC]
Location(s): [URLs/project IDs/timestamps]
Territories/rights: [e.g., worldwide; master + publishing]
Authority: I am authorised to act for the rights‑holder.
Good‑faith statement: I have a good‑faith belief the use is not authorised by the rights‑holder, its agent, or the law.
Accuracy statement: The information in this notice is accurate.
Contact: [email, phone]
Signature: /s/ [name]
B) Counter Notice (email to support@crownbooth.co.uk)
Subject: Counter Notice – [Your Account Email]
I, [full name], am the uploader for the material identified below. I believe the removal/disablement was due to mistake or misidentification.
Material at issue: [URLs/project IDs]
Reason: [licence/ownership/fair use/dealing/public domain]
Consent to contact: I consent to you sharing this with the claimant.
Accuracy statement: The information is accurate.
Signature: /s/ [name]
15) Changes to this Policy
We may update this Policy from time to time. We’ll post the updated version with a new Last updated date and, where material, notify you by email or in‑app.
